Refund and Returns Policy

Effective Date: June 6th, 2023

Thank you for choosing Digital Rhino Marketing (“we,” “us,” or “our”). This Refunds and Returns Policy explains the process, conditions, and timeframes for product returns and refunds for our digital products. Please read this policy carefully before making a purchase.

  1. Refund Eligibility: a. Our digital products are non-tangible and delivered electronically. As such, we generally do not offer refunds or returns. b. Refunds may only be provided in exceptional circumstances and at our sole discretion.
  2. Technical Support: a. We strive to provide reliable and high-quality digital products. If you encounter any technical issues or difficulties, please contact our customer support team at [insert email address] for assistance. b. Our customer support team will work with you to resolve any technical issues promptly.
  3. Product Satisfaction: a. We want to ensure your satisfaction with our digital products. If you are dissatisfied for any reason, please contact our customer support team within [insert timeframe] from the date of purchase. b. We will assess your request on a case-by-case basis and may provide assistance or alternative solutions at our discretion.
  4. Contacting Customer Support: If you have any questions, concerns, or requests regarding refunds or returns, please contact our customer support team at:
  5. Exclusions: a. Refunds or returns are not available for products that have been accessed, downloaded, or used by the customer. b. We are not responsible for any compatibility issues with third-party software, plugins, or devices.
  6. Fees and Costs: a. In general, no additional fees or costs are associated with refunds or returns. b. However, any bank or payment processor fees incurred during the refund process are the responsibility of the customer.
  7. Changes to the Policy: We reserve the right to modify this Refunds and Returns Policy at any time. The revised policy will be effective immediately upon posting on the Website. We encourage you to review this policy periodically for any updates.